The Essence of Success...

Unique properties demands unique business solutions. We bring our extensive experience to consult, create taylor made solutions that will see your clients experience memorable experiences and resulting in improved financial results for your boutique hotel, luxury lodge, restaurant or resort.  

Boutique Hotel Management provides insight to assist you to transform your business culture to meet the needs of today's discerning clientele.

Boutique Hotel Management consults across Asia, Australia, New Zealand and the South Pacific.

Boutique Hotel Management expertise lies in cultural change with a strong focus on customer experiences through the implementation of proven systems & procedures that deliver results to the owners of businesses in the luxury hospitality industry, including lodges, hotels, resorts, restaurants and service businesses. 

Boutique Hotel Management can also provide detailed sales & marketing strategic reviews and assist you to implementation and execution of your strategic plan ensuring a maximize return on your investment.

BHM’s skilled team is led by Mark Dakin. The team’s combined knowledge provides their vast years of experience in this unique sector. Mark led the most awarded luxury hotel in Australasia. He recognises the special requirements and skills it takes to achieve dreams of owners and developers alike.